Refund policy
At Based Badge, every product is made to order just for you — which means we don't accept returns or exchanges for buyer's remorse or sizing issues. Please double-check your size and order details before checking out.
We will replace or refund your order if:
- Your item arrives damaged or defective
- You received the wrong item
- Your order is lost in transit
To request a replacement or refund, contact us within 30 days of delivery at [your email] with your order number and a photo of the issue. We'll make it right.
Because items are printed on demand, we are unable to offer refunds for orders that have already entered production.